Tuesday, March 29, 2005

feels like a Monday...but it's not

So I had two days off...Sunday, which was Easter, and Monday, which was not Easter...got a lot of stuff done at the house on Monday which was good, but back at work today.

I've got to key in a ton of observations, but that's not a big deal...for those that don't know, I work as a Sales Team Manager for Cingular Wireless in one of their national sales call centers. I manage a team of 14 reps (14 at the moment, my team has ranged from 12-17 reps at any given time), and I have to perform call observations on them every month. I normally do my call observations during the month and write them down on paper then key them into the system at the end of the month. I know it seems like double-work, but when we have so much time between calls, sometimes it might be 20 minutes before I get a call worth scoring, and the system times out after like 10 minutes of inactivity, so I found it counter-productive to try and key them in simultaneously while I listened.

And that was an entire paragraph on something you probably could care less about...ahh, the beauty of weblogs. :)

...and there it is...I'm ready to go home.

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