the bracelet craze
Has anybody noticed that everybody in the world is coming out with those little rubber bracelets that you wear to recognize or support some cause? It all started with the "LIVE STRONG" Lance Armstrong bracelets that Nike put out to help support testicular cancer, but now just about every group out there has a bracelet you can buy in different colors, saying different things.
Anybody out there got one we might not've heard of yet? Let me know.
So at work today, the call volume dropped to an all-time low this morning. At one point, we had over 80% of our reps in "Available" status, which means that they weren't on a call at that time. Usually, we linger around 15-20% available. We had 110 reps signed in and around 85 available...so we could've operated just fine with 75 less folks here than were signed in. Not good for a sales center. They (being those omniscient front office staffers) are looking into the problem and they (being those same omniscient front office staffers) will get back to us (being those menial front line managers and reps) as soon as possible on this issue (being that we're probably going to be hosed again this month).
Ah yes...yet another reason to picture myself here...
4 more days...
posted by Mattie @ 10:04 AM
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